The licensees have been given the directive to increase the quality of the services they provide in order to satisfy the goal value of the quality-of-service parameters in accordance with the license standards and the QoS Regulations. According to what was stated by ProPaksitani, legal proceedings would be commenced against the licensees in accordance with the applicable law in the event that they fail to comply.
PTA Rs 29 million Fine on 4 Mobile Operators in Pakistan
PTA recently used smart benchmark quality of the standard tool to perform a survey in five towns, including Sialkot, D.I. Khan, Tando Allah Yar, Mardan, and Mastung. These cities were included in the survey.
According to the results of the survey, none of the four operators—Jazz, Telenor, Zong, and Ufone—were meeting the quality criterion. The results were sent to the licensee along with instructions to provide a detailed report that includes an explanation for why they did not comply with a couple of the standards. In addition, the PTA demanded the immediate implementation of corrective actions to improve the overall quality of service. This is the fine that the PTA has specifically imposed on each of the mobile operators.
Jazz was fined Rs. 7 million by the Pakistan Telecommunication Authority (PTA) because the company did to comply with PTA regulations regarding the observation of QoS metrics in Sialkot, D.I. Khan, and Tando Allah Yar.
In Sialkot, D.I. Khan, and Tando Allah Yar, the Authority penalized Telenor with a fine of six million rupees for failing to comply with regulations concerning the observation of the quality-of-service characteristics. In addition to that, it levied a punishment of 6 million rupees for non-compliance in the regions of Mardan and Mastung.
In the cities of Sialkot, D.I. Khan, and Tando Allah Yar, the PTA fined Ufone a total of Rs. 3 million because the company did not comply with regulations for the observation of QoS standards. Additionally, a fine of 2 million rupees was levied for non-compliance in the regions of Mardan and Mastung.
In addition, the Authority levied a fine of 5 million rupees against Zong for failing to comply with regulations for the observation of quality-of-service characteristics in Mardan and Mastung.
Four different cellular mobile operators were each given a fine of Rs. 29 million by the Pakistan Telecommunications Authority (PTA) (CMOS). According to the PTA, the operators in question did not live up to the Quality of Service (QoS) requirements that were stipulated in their licenses.
