The Pakistan Telecommunication Authority (PTA) has issued a warning to the people of Pakistan on an increase in the number of scam calls and texts that they are receiving. People are instructed by PTA not to respond to fraudulent messages; rather, they are asked to report the messages. According to PTA, complaints have been received regarding con artists that impersonate “Bol Game Show” and other shows of a similar nature by calling, sending SMS messages, or sending Whatsapp messages. Regarding this matter, the PTA issues a warning to avoid providing personal or financial information to con artists of this kind. PTA also provides the process by which fraudulent emails may be reported.
PTA Warns People do not Respond to Fraud Messages
How to Report A Number to PTA?
- First, report the scam number to your service provider (Jazz, Zong, Telenor, Ufone & PTCL) for blocking the suspected number.
- If no response is received from the service provider, you can also report the number to PTA for blocking by dialling 0800-55055 or visiting https://complaint.pta.gov.pk/RegisterComplaint.
- You can also complain on PTA CMS mobile app. You have to provide the following information
- Scammer’s mobile number
- The mobile number on which you received Scam messages/calls
- A screenshot of the received calls/messages
- Date/ time stamp of the fraudulent call/message received
- If you received messages on WhatsApp, simply report them to WhatsApp.
- PTA will block such numbers and mobile devices IMEI. Repeat offences from the same person (using a different number) will result in the blacklisting of such CNICs for the issuance of new SIMs/connection
How to Report to the State Bank of Pakistan or FIA
- If a financial/banking fraud has occurred, contact the State Bank of Pakistan: [email protected]
- You can also report to National Response Centre for Cybercrime(NR3C)-FIA, helpline: 1991 or 051 9106384 or visit nr3c.gov.pk
Protect yourself from Fraudulent Messages
- Do not open suspicious texts, or click on links or attachments in SMS – ignore and report.
- Beware of any requests for your details or money. Never send money or give ATM or PIN details, online account details or copies of personal documents to anyone you don’t know or trust.
- You should warn your friends and family about scams.
- If you are not sure that you’re being scammed, stop sending money. Scammers will keep asking for more money until you stop.
- If you have sent money or shared your banking details with a scammer, contact your bank & police immediately. They may be able to stop a transaction, or close your account if the scammer has your account details.